Skip to content
Español
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Therealmashala

Therealmashala

November 13, 2024

5  out of  5
rating by Therealmashala
"This agency is heaven sent! I’ve had State Farm before but the customer service was no where near as great as theirs. It isn’t just one agent.. it’s everyone all on one accord. They’ve went above and beyond exceeding my expectations and helping out ensuring that I’m getting the best out of the policy. I’ve never worked with an insurance company that felt like family! Keep up the great work guys!! 1000/10 highly recommend ❤️"
We responded:
"We appreciate your review Mashala! We are delighted to know you had a great experience with our office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Ana Diaz

Ana Diaz

October 18, 2024

5  out of  5
rating by Ana Diaz
"Agent Maria was very kind, I am satisfied."
We responded:
"Maria is great! Thanks for the kind words. Hope you have a great week, Ana!"
Profile photo of Makaylin Williams

Makaylin Williams

October 11, 2024

5  out of  5
rating by Makaylin Williams
"They where very nice and helpful."
We responded:
"Thanks for the kind words Makaylin! Wes had great things to say about working with you. Have a great week!"
Profile photo of Marcia Bush

Marcia Bush

October 3, 2024

5  out of  5
rating by Marcia Bush
"The experience was exceptional! Jen, you're the best! Thanks!"
We responded:
"Thanks so much! Jen said you were so sweet and great to work with. Have a great week!"
Profile photo of shenna berry

shenna berry

September 28, 2024

5  out of  5
rating by shenna berry
"I truly love State Farm Insurance and the agents are like family. This is a great company and I would recommend anyone to get insurance with State Farm."
We responded:
"Family! We love that! Thanks for the kind words Shenna! Have a great week!"
Profile photo of Barrett Mason

Barrett Mason

September 12, 2024

5  out of  5
rating by Barrett Mason
"I was very pleased with their customer service and kindness. Tim Bruss and his staff were extremely helpful. Highly recommend!"
We responded:
"Thanks for the review Barrett! Hope you all have a great weekend!"
Profile photo of steve may

steve may

September 11, 2024

5  out of  5
rating by steve may
"Excellent service. Highly recommend"
We responded:
"Thank you Steve! We appreciate you!"
Profile photo of Robert Rosenkrans

Robert Rosenkrans

September 11, 2024

5  out of  5
rating by Robert Rosenkrans
"Tim Bruss and his staff are exceptional! They were very patient with all the questions I had, and they helped me through the best coverage for my family. I highly recommend everyone use them."
We responded:
"Robert - we appreciate you and have always enjoyed visiting with your family over the years! Thank you again!"
Profile photo of Sarah Nicole

Sarah Nicole

September 10, 2024

5  out of  5
rating by Sarah Nicole
"Excellent service and exceptional customer experience!"
We responded:
"Thank you for the kind words Sarah! We hope you have a wonderful rest of the week!"
Profile photo of Chessica Traylor

Chessica Traylor

August 30, 2024

5  out of  5
rating by Chessica Traylor
"State Farm is one of the best insurance in the world. I would recommend them to anyone. 😍"
We responded:
"Thanks Chessica! Wes had great things to say about you. Have a great week!"
Profile photo of R BENJAMIN

R BENJAMIN

August 26, 2024

5  out of  5
rating by R BENJAMIN
"Jen was very helpful and made sure that I got a fair quote. I would most definitely recommend this company!!!"
We responded:
"Thanks for the kind words Rilinda! Jen is great! Have a great week!"
Profile photo of Kaitlin Bouler

Kaitlin Bouler

July 25, 2024

5  out of  5
rating by Kaitlin Bouler
"Jen was an absolute pleasure to work with!! She was able to get me good and affordable insurance on a time crunch. I’d recommend her to anyone!!"
We responded:
"Thanks for the kind words about Jen! She's great and always so prompt with her communications. We appreciate you and hope you have a great weekend!"
Profile photo of Errin Shelby

Errin Shelby

July 24, 2024

5  out of  5
rating by Errin Shelby
"I absolutely love this office's customer service. Maria Colt works under Tim Bruss as an agent and was such a delight to conduct business with. She asked all of the right questions and found the best life insurance options for me and my family. I look forward to conducting future busines ventures with this office and especially with Maria."
We responded:
"Maria is great and so thorough! Thank you for acknowledging that about her. We appreciate you and hope you have a great weekend!"
Profile photo of Mary Beth Stevens

Mary Beth Stevens

July 13, 2024

5  out of  5
rating by Mary Beth Stevens
"Tim Bruss and his team were so welcoming and helpful. Wes Wroten was extremely helpful in assisting me with life insurance and answering all my questions. I highly recommend Tim Bruss State Farm!"
We responded:
"Thank you for the kind words MB! We love having you stop by anytime. Have a great week!"
Profile photo of Michael Bagley

Michael Bagley

July 10, 2024

5  out of  5
rating by Michael Bagley
"Tim and his staff is always very friendly when they answer the phone! Tim cares about his clients and really takes an interest in their lives!"
We responded:
"We appreciate you and your family's loyalty over the years Michael! Thank you for taking the time to leave us a review!"
Profile photo of Jacob and Jessica Newton

Jacob and Jessica Newton

June 28, 2024

5  out of  5
rating by Jacob and Jessica Newton
"Jen is a top-notch insurance associate! She's thorough with explaining coverages, tailoring a policy to YOUR needs. She's not just there to sell you a policy. She understands the implications involved with making sure you and your loved ones feel confident in the coverage you're selecting before you walk out the door. And that's not just for car insurance. Her knowledge in Homeowners, Renters and Life insurance is above anyone else! She specializes in Life insurance for the whole family, and has some great rates! Tim Bruss' State Farm is one of the best insurance offices around!!"
We responded:
"Jen's caring personality is evident with everyone she helps! Thanks for taking the time to share your experience! We appreciate you!"
Profile photo of Taylor Mcgriff

Taylor Mcgriff

June 28, 2024

5  out of  5
rating by Taylor Mcgriff
"Jennifer dedication and hard work were evident in the numerous options she presented to us, all tailored to fit our needs and budget. We are extremely grateful for her thoroughness and efficiency in finding us the perfect housing insurance, giving us peace of mind and financial security. Jennifer truly went above and beyond, and we cannot thank her enough for her exceptional service."
We responded:
"In our industry, giving families peace of mind is our goal! Thank you for the kind words and taking the time to share them! We appreciate you!"
Profile photo of Brittany Ricker

Brittany Ricker

June 28, 2024

5  out of  5
rating by Brittany Ricker
"Great experience! Wes was fantastic to work with!"
We responded:
"Glad you had a great experience working with Wes! He's great! We appreciate you taking time to share! Have a great week!"
Profile photo of Jessica White

Jessica White

May 30, 2024

5  out of  5
rating by Jessica White
"I love the service I get when dealing with State Farm been with them for years and they never disappoints excellent service every time will always recommend these guys"
We responded:
"So kind Jessica! You are always such a pleasure you work with! We appreciate you!"
Profile photo of Rylee Orr

Rylee Orr

May 21, 2024

5  out of  5
rating by Rylee Orr
"I had a great first time insurance experience with Jennifer! She answered all my questions and made setting up renters insurance quick and easy!"
We responded:
"Hey Rylee! I am glad you had a great first experience and look forward to getting to know you! Have a great weekend!"
Profile photo of Steven McClenty II

Steven McClenty II

May 7, 2024

5  out of  5
rating by Steven McClenty II
"Jennifer provided exceptional service when assisting me with my home insurance needs. From the initial quoting process, she patiently answered all my questions and made sure I understood every aspect of the policy, ensuring that my coverage was comprehensive, including protection against wind and hail damage, etc. She helped me save money by bundling my policies. Her professionalism and friendly demeanor made the entire experience pleasant and stress-free. I highly recommend Jen Eberle-Patrick to anyone seeking reliable insurance assistance. Thank you, Jen."
We responded:
"I'm glad your experience with Jen was so great! She is always so positive and thorough with all customers. Hope you have a great week!"
Profile photo of Nita Patel

Nita Patel

April 10, 2024

5  out of  5
rating by Nita Patel
"Tim is knowledgeable and takes good care of our business needs. Easy to reach and a pleasure to work with."
We responded:
"We love you NIta! Thank you for the kind words!"
Profile photo of Tammy Haynes

Tammy Haynes

March 22, 2024

5  out of  5
rating by Tammy Haynes
"Inquiry for Auto Insurance Quotes Jennifer, I wanted to express my appreciation for the excellent service you provided me with today. Your promptness, efficiency, and attention to detail during our phone call were truly impressive. After comparing quotes from my previous insurance company, I have decided to switch both my auto and home insurance over to State Farm under your guidance. Your professionalism and thoroughness have made this decision an easy one. I look forward to continuing to work with you and appreciate your assistance in ensuring I have the right coverage for my new car and home. Thank you once again for your exceptional service. Tammy Haynes-Pecoul"
We responded:
"We look forward to working with and serving you Tammy! We appreciate you and hope you have a great week!"
Profile photo of Haynes Cook

Haynes Cook

March 21, 2024

5  out of  5
rating by Haynes Cook
"I am thoroughly impressed with the level of service and support I received. It’s clear that State Farm values their customers and strives to deliver an experience that’s as reassuring as their coverage. I highly recommend State Farm to anyone looking for top-notch insurance with a personal touch."
We responded:
"Thank you for the review Haynes! We appreciate you!"
Profile photo of Casey Stevens

Casey Stevens

March 19, 2024

5  out of  5
rating by Casey Stevens
"Tim Bruss and his team are both professional and generous. He cares about his clients and his community. This is how local businesses should be!"
We responded:
"Thanks for the kind words Casey and thank you for all you do for our community!"